Contact US
Phone: Call 217-228-8000 or toll free, 877-228-8001, during normal banking hours. Hours vary by branch location.
Text: Text FBTC to 877-228-8001, Monday - Friday: 8:00 a.m. - 5:00 p.m. and a Digital Banking representative will respond.
Digital Banking Department Hours: Call (217) 228-8018 or toll free (877) 587-8018 Monday - Friday: 8:00 a.m. - 5:00 p.m.
Please do not provide confidential information.
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